Additional appointments will be charged according to our current pricing. This can be scheduled no sooner than 3-6 months following your first session, depending on your skin type and this is COMPLETELY up to the experts discretion. If you reschedule your second session, and it's past the 6 month period, you could be charged current touch up pricing which will be at the owner's discretion. At that point, organic fading has taken place, and it will no longer be considered a second session.

Additional appointments are recommended and required for optimal results in most cases depending on baseline and desired result. Any additional sessions will be at cost, as we do not offer complimentary sessions. Please plan accordingly, and do your best to keep both appointments as scheduled, so you don't have to wait longer to get in.

If we have worked on the treated area, and another artist works on the same area after we have, The Brow Project will not be able to treat that same area moving forward.

We require a 48 hour notice if you need to reschedule or cancel your appointment. If you cancel or reschedule your appointment within that time frame, your card on file will be charged 50% of service fee. Please understand if you are 10 minutes late past your scheduled appointment time, the appointment can be considered a no-show if the service provider's schedule does not allow them to still service you. If you no-show your appointment, your card will be charged 50% of the total service booked that day, and all future appointments will need to be paid in full prior to booking. If this happens more than once, we will be unable to offer services to you permanently.

Prior to your appointment, these forms needs to be filled out: here.

** If you need your login information, please e-mail us at : booking@thebrowproject.com

We’re booked back to back all day, and most of the time our schedules do not allow us to take clients much later than the scheduled time, especially first time clients. Please be courteous and respectful of our time, and our fellow clients. There are no exceptions.

We do not offer touch up pricing for permanent makeup work that is not originally done by an artist at The Brow Project. If you have previous permanent makeup, a consult or approval by the owner is required before booking to see if we’re able to work over what's been previously done. We have complete discretion over who we can and will treat because of these factors.

Healed results will vary with each individual client and using a pencil or powder may still be needed. We do not claim that you will never use your makeup products again, because it is unrealistic to tell anyone that. We have had our brows, lips and eyes tattooed, and from time to time, we still use makeup to enhance when needed. Permanent makeup will definitely simplify your beauty routine everyday. On days where you do decide to put product on them, you will have a symmetrical template to follow. We strive to give every client a perfect healed result, but because of many factors out of our control, we have little control over what occurs during the healing process. Absolutely NO guarantee will be made and additional sessions (charged accordingly) may be required to obtain optimal results. Additional charges will apply.

Although we give my best efforts to provide you with quality service, MANY factors can result in a less than desired outcome as each client will heal and retain pigment uniquely. Please refer to Q&A section to see if the services I offer may be beneficial to you.

***WE HAVE A STRICT NO REFUNDS POLICY ON ALL SERVICES, DEPOSITS, AND RETAIL PRODUCTS SOLD.***

A request is made to PLEASE arrive 30 minutes prior to your appointment time for paperwork and numbing.