We require a 48 hour notice if you need to reschedule or cancel your appointment. If you cancel or reschedule your appointment within that time frame, your card on file will be charged 50% of service fee. Please understand if you are 10 minutes late past your scheduled appointment time, the appointment can be considered a no-show if the service provider's schedule does not allow them to still service you. If you no-show your appointment, your card will be charged 50% of the total service booked that day, and all future appointments will need to be paid in full prior to booking. If this happens more than once, we will be unable to offer services to you permanently.
Prior to your appointment, these forms needs to be filled out: here.
** If you need your login information, please e-mail us at : firstname.lastname@example.org
We’re booked back to back all day, and most of the time our schedules do not allow us to take clients much later than the scheduled time, especially first time clients. Please be courteous and respectful of our time, and our fellow clients. There are no exceptions.
We do not offer touch up pricing for permanent makeup work that is not originally done by an artist at The Brow Project. If you have previous permanent makeup, a consult or approval by the owner is required before booking to see if we’re able to work over what's been previously done. We have complete discretion over who we can and will treat because of these factors.